I have been corresponding with a potential Las Vegas Property Management client for a few weeks now. The initial contact I received was an email asking about our services, fees and an idea of how much his property would rent. As soon as I received the email, I began to do some research on the condo located in Henderson, Nevada but I couldn’t find the unit number he provided, it didn’t exist. I sent an email back to him and within a few minutes he sent me the correct unit number as he had the numbers mixed up. I did my research and sent him an email with details about our services, fees and rental rates.
A short time later he responded and asked if I would be able to meet with him while he was in town working on the unit. So of course I agreed. Well today was the day I met with him and his wife. During the appointment, they asked me several questions pertaining to renting their condo, my experience and why I would be the right Las Vegas Property Manager for the job. As the appointment drew to a close, I asked them if they had a chance to interview any other Property Managers and his reply was a bit shocking.
He advised that out of all the Property Managers in Las Vegas that he emailed, I was the only one that caught the Unit Number mistake in his email. It wasn’t like they could have a done a search based on his name and received the correct Unit Number because at the time he was in the process of buying the condo and it was still in the name of the Lender. So how were the other Property Managers able to provide rental rates without knowing if the unit was a 1 or 2 bedroom unit? He never provided that information, all he provided was the address. Makes you wonder how some people are even business!
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Tony Sena
Tony Sena is broker/owner of Shelter Realty in Las Vegas, Nevada. For more than a decade Tony and his partners have provided residential real estate and property management services to sellers, buyers, investors, and property owners in the Las Vegas Valley. A Las Vegas native and former police officer for the City of Henderson, Tony brings to the table a unique local perspective that continues to serve his clients well.
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